JetwayBet Privacy Policy – Your Data, Our Responsibility

Jetwaybet believes your personal data belongs to you alone. When we collect information, it is solely to provide you with our service – nothing more. This Privacy Policy clearly explains what data is collected, why it is collected, how it is stored, and how you can update or delete it at any time.

Jetwaybet has developed this policy in compliance with Bangladesh's Digital Security Act and international data protection standards. Every member of our team is trained and contractually bound on matters of data confidentiality.

This policy may take a moment to read, but we want you to know exactly what happens to your data — because transparency is one of our core principles.

Jetwaybet collects two types of data — what you provide directly, and what is gathered automatically while you use the platform.

Information You Provide Directly:

• At registration: your name, mobile number, date of birth, and email address.
• For KYC verification: National ID or passport details and proof of address.
• For payment verification: bKash/Nagad number and the associated account name.
• When contacting support: your messages, description of the issue, and any attached files.

Automatically Collected Data:

• Login time, IP address, and device type (for security purposes).
• Pages you visited on the platform and time spent on each (for service improvement purposes).
• Betting history and transaction records (for accounting purposes).
• Preference data collected through cookies and similar technologies.

Jetwaybet uses your information only for the purposes listed below — nothing beyond that, and never without your explicit consent.

• Account Management: Creating your account, verifying logins, and updating your profile.
• Service Delivery: Betting, payment processing, and prize distribution.
• Security: Fraud detection, prevention of unauthorized access, and account security.
• Legal Obligation: Meeting regulatory requirements and maintaining compliance.
• Service Improvement: Analysing platform usage patterns to improve your overall experience.
• Contact: Sending important updates, transaction confirmations, and support messages.
• Marketing (with consent only): You may opt in to receive promotional offers. This consent can be withdrawn at any time.

Jetwaybet does not keep your data indefinitely. Specific retention periods are defined for each type of information.

• Account Information: For the full duration of account activity and 5 years after closure (as required by law).
• Transaction Records: 7 years from the last transaction, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Support Chat & Email: Up to 2 years, or until resolution if an active dispute exists.
• Cookies & Browsing Data: Typically 3–12 months, depending on the type of data.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you. All data is stored on jetwaybet's own encrypted servers — never on unsecured third-party servers.

Jetwaybet never sells your data. In limited circumstances, information may be shared with third parties — and only when legally required or strictly necessary for service delivery.

Your information may be shared in the following cases:

• Payment Processors: bKash, Nagad, or other payment gateways – only the data strictly necessary to complete a transaction.
• Legal Authorities: When required by a lawful request from a government or regulatory authority, or by a court order.
• Fraud Prevention Services: Limited and anonymised data as part of our security measures.
• Technology Partners: Software providers required to operate the platform — bound by strict confidentiality agreements.

What We Never Do:

• Selling data to advertisers or marketing companies.
• Sharing your data on social media or other platforms without your consent.
• Sharing your betting history or financial profile with third parties.

Financial transaction data is jetwaybet's most sensitive category of information and is kept under the highest level of protection.

When processing transactions via bKash, Nagad, and other payment methods, jetwaybet collects only the information needed to complete the transaction. Full bKash PINs or bank passwords are never stored or requested by jetwaybet.

Every transaction record is stored in encrypted form. Transaction history is accessible only to you and authorised jetwaybet staff – and staff can only view limited data strictly relevant to their specific role.

Cookies are small files stored in your browser. jetwaybet uses cookies to make the platform more user-friendly and to remember your preferences.

• Essential Cookies: Required to keep your login session active and for basic platform functionality — the platform cannot operate without these.
• Functional Cookies: To remember your language preference, theme settings, and other personalizations.
• Analytics Cookies: To understand which pages are used most frequently. This data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, blocking certain essential cookies may affect the functionality of the platform.

Jetwaybet does not use third-party advertising cookies. We do not use any technology to track you across other websites for the purpose of serving ads.

Jetwaybet believes you should have full control over your own data. The rights below are yours and can be exercised at any time.

Jetwaybet strictly prohibits providing services to anyone under the age of 18. No personal data is collected from minors, and account registration is not permitted for anyone below this age.

Date of birth is verified at registration, and age is confirmed through the KYC process. Any account found to belong to a minor is immediately closed and all collected data is deleted.

If a parent or guardian suspects their child is using jetwaybet, please email support@jetwaybet.net immediately. We will take prompt action.

For any questions, concerns, or requests related to our Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 3 business days.

This Privacy Policy was last updated on 1 January 2026. You will be notified at least 7 days in advance of any future changes. Earning and maintaining your trust across every jetwaybet service is our foremost commitment.